Admin Control Center

Central control for orders, customers, products, support, payments, notifications and storefront settings.

OverviewOrdersCustomersProductsSupportSite settings
0Orders
0Pending
0Open complaints
0Customer chats

Order/customer search

Latest delivery overview

Refund requests

Review customer refund/cancellation requests. Approved credit refunds are added to the customer J4 Credit Balance. Original-payment refunds are approved here for manual return through the original OPay/Kuda method.

Orders & status control

Update order status and oversee payment and delivery details.

Registered customers

Live Agent inbox

Reply to customer messages directly from the admin panel.


Complaints

Customer notifications

Copilot AI

Connect a published Copilot Studio web-chat URL for the live AI agent.

Products, prices & stock

Retail pricing is set from Jumia Nigeria references using the store's internal pricing settings. All catalog products are available here; the table is paginated for performance. You can search and override any product.

Add a new product

PhotoProductBrandJumia referenceJ4 priceMarginStock
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Store-wide controls